inbound call centre,telemarketing services,data cleansing,telephone answering,call divert,customer satisfaction survey,sales order processing,follow up callsLeadline

Lines open Mon - Fri 8.00am - 8.00pm and Sats and Suns 9.00am - 6.00pm.

'It's your call' - each and every call handled professionally and answered in your company name.

Leadline is an established inbound and outbound call centre.  All activity is based in the UK and managed across two sites in Worcester and Swindon.   With plenty of capacity Leadline can handle large call handling projects on a one-off or permanent basis.  All aspects of customer service activity can be confidently outsourced to Leadline whether it's phone based, email or post.

Why outsource to Leadline?

• Truly independent
• PCI-DSS certified
• No contractual tie-ins except on large permanent contracts
• Fully web enabled technology
• Excellent staff retention
• Average client retention runs to around 7 years
• Leadline are transparent with pricing
• You come first
• Partnership - we work 'with' you to help us both grow

Our full range of services can be found on the left hand side of this page - please click on the link that interests you to find out more.